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Boil Order - March 03, 2021
Boil Order for water in Monon, at least for 48 Hours. Will be advised when it is good. [more...]
Town Hall Closed to Public - November 20, 2020
Starting Monday, November 24th, the Town Hall will be closed to the public. The office will still... [more...]
Reminder! Masks REQUIRED in Monon Town Hall - November 04, 2020
Everyone entering the Monon Town Hall is required to wear a face mask. Customers who do not wear ... [more...]
Leaf Bags - reminder! - April 12, 2019
Bagged leaves and grass clippings must not weigh over 40 lb. per Town ordinance. Thanks for your ... [more...]
Utility Bill help - April 04, 2018
White County residents with a fixed or low income may be eligible for energy assistance through A... [more...]
STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.
Submit your Meter Reading
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