ALERTS

Water Bills Due - July 27, 2017

Reminder: Utility bills must be paid in full by Monday, July 31st to avoid water shut-off on Augu... [more...]

Delinquent notices - July 21, 2017

Delinquent notices have been sent out for the July utility bills.  All balances must be paid by ... [more...]

Signs about curb work - July 20, 2017

INDOT crews are in Monon repairing and installing curbs and ADA access ramps. [more...]

Sewer Line televising - July 14, 2017

Saturday, July 15th.  Hydromax will be televising sewer lines on Ericson, Evergreen, W 4th, N. R... [more...]

Sewer line televising - July 11, 2017

Hydromax has begun televising sewer lines.  Does not affect utility services.  Some residences ... [more...]

Utility work - July 11, 2017

Water line work in progress.  Lincoln and Monroe residents may have no water for a short period ... [more...]

Payment Drop Box - June 26, 2017

Please deposit after-hour payments in the payment slot located in the front door of the Monon Tow... [more...]

Payment Update - June 22, 2017

Attention all Monon Utility Customers:  Beginning with the 07-01-17 billing NO special arrangeme... [more...]

Early Warning Pressure Drop System - May 26, 2017

Monon Water Plant is now equipped with a new highly efficient system which will immediately alert... [more...]

Mosquito spraying - May 19, 2017

Monon Utilities crew will begin spraying for mosquitoes soon. Spraying will continue until first ... [more...]

Grass Clippings - April 26, 2017

DO NOT blow grass clippings into the street! Clogs storm drains and causes flooding! [more...]

BRUSH/GRASS/LEAVES PICK UP - April 18, 2016

Brush and bagged grass/leaves MUST be put out for Town pick up on your yard area between the side... [more...]

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Meter Reading

STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a concrete box usually marked "water". Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.

STEP 2 Once you open the meter box lid, lift the protective cap on the meter. On the face of the meter, there is a large dial and a display of numbers. For the residential meter, each rotation of the dial measures 10 gallons. Read the number display from left to right. Be sure to include the stationary zero. This is your meter reading. Meters measure water in gallons or cubic feet. Charges for the amount of water consumed are rounded to the nearest thousand gallons or hundred cubic feet used during a billing period. Compare that reading to what your bill states as your current or present reading.

STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.

 

Submit your Meter Reading

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